Urgent work

Emergency dispatch

First-to-accept dispatch for urgent call-outs: broadcast to nearby available crew, the first to accept takes it, then it runs pay-as-you-go with no quote up front.

Stage Decision Office ↔ field hand-off Optional / branch Finished

Office Urgent job raised

Office Find nearby crew opted-in pins

Hand-off Broadcast ping

Field First to accept?

Field Assigned + on the way

Field Do & charge on site no quote up front

Office Bill labour & materials

If nobody accepts in time

Office Widen radius / re-ping

Office Assign manually

Emergency jobs skip the quote step by design — the strip on such a job guides you to log labour and materials as you go.

Other workflows

Quote to paid job The canonical path a job travels: quote the work, win it, take the deposit, do the job, invoice, and get paid — where complete means paid in full. Variations: fold vs linked Extra or changed work is handled one of two ways, decided by whether the original quote/invoice is still open. Timesheet week to pay run How a week of field time becomes a synced pay run: clock time, geofence suggestions, gap-fill, submit, approve, lock and export. Recurring / maintenance contract A service agreement auto-schedules visits on its recurrence, each visit runs like a job, and billing follows the agreement's mode (per visit, per period, or a pre-paid block).