Guide
Change orders
Variations: fold vs linked
Extra or changed work is handled one of two ways, decided by whether the original quote/invoice is still open.
Stage
Decision
Office ↔ field hand-off
Optional / branch
Finished
Field
Extra work agreed
Office
Add a variation
Office
Original still open?
Quote/invoice still OPEN
Office
Fold into the quote
one document
Customer
Re-issue / collect
Invoice already ISSUED
Office
Linked variation invoice
separate document
Customer
Approve + collect
Folding keeps one clean total while the deal is open; once the invoice is issued a variation becomes its own linked invoice so the paid trail stays honest.
Other workflows
Quote to paid job
The canonical path a job travels: quote the work, win it, take the deposit, do the job, invoice, and get paid — where complete means paid in full.
Timesheet week to pay run
How a week of field time becomes a synced pay run: clock time, geofence suggestions, gap-fill, submit, approve, lock and export.
Recurring / maintenance contract
A service agreement auto-schedules visits on its recurrence, each visit runs like a job, and billing follows the agreement's mode (per visit, per period, or a pre-paid block).
Emergency dispatch
First-to-accept dispatch for urgent call-outs: broadcast to nearby available crew, the first to accept takes it, then it runs pay-as-you-go with no quote up front.